Privacy Policy
Privacy Policy
Beacon Hill Dental Centre (“we,” “our,” “us”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, date of birth, and contact details.
Health Information: Medical or dental history provided through forms, appointment requests, or patient intake.
Technical Information: IP address, browser type, device information, and browsing activity when using our website.
2. How We Use Your Information
We use the information we collect to:
Schedule and manage appointments.
Provide dental care and treatment.
Communicate with you regarding your care and our services.
Respond to inquiries and requests.
Improve our website and patient experience.
Comply with legal and regulatory requirements.
3. Consent
By providing us with your personal or health information, you consent to our collection, use, and disclosure of that information in accordance with this policy and applicable laws.
You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us (see Section 9).
4. Disclosure of Information
We will not sell, rent, or trade your personal information. We may disclose your information only in the following situations:
To dental professionals and staff involved in your care.
To third-party service providers who support our operations (e.g., secure hosting, software providers), subject to confidentiality agreements.
When required by law or to comply with regulatory obligations.
5. Security of Information
We use appropriate administrative, technical, and physical safeguards to protect your information against loss, theft, or unauthorized access. However, no online transmission or storage system can be guaranteed 100% secure.
6. Cookies & Website Tracking
Our website may use cookies or similar technologies to improve your browsing experience, analyze site traffic, and understand user behavior. You can manage or disable cookies in your browser settings.
7. Retention of Information
We retain your personal and health information only as long as necessary to provide care, meet legal obligations, or as required for record-keeping standards.
8. Your Rights
You have the right to:
Access your personal information in our records.
Request corrections to your personal or health information.
Ask questions about our handling of your information.
Requests may require written documentation for verification.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or to access/correct your personal information, please contact us at: info@bhdc.ca
